Privacy Policy
Last updated: 5 November 2025
1. Information We Collect
We may collect personal information including:
Your name, email address, phone number, and company details when you submit an enquiry or use our chatbot.
Technical information such as IP address, browser type, and site usage through Google Analytics and cookies.
2. How We Use Your Information
We may use your information to:
Respond to enquiries and provide requested services.
Schedule site visits, quotes, or consultations.
Improve our website performance and customer experience.
Send service or marketing updates (only if you have opted in).
3. Cookies and Analytics
Our website uses cookies and Google Analytics to collect anonymous usage data. Cookies help us analyse traffic and improve the user experience.
You can disable cookies in your browser settings; however, some site features may not function as intended.
4. Disclosure of Information
We do not sell, rent, or trade your personal data.
We may share information with trusted third parties (such as hosting providers, chatbot platforms, or analytics services) solely to support our business operations. These parties are required to handle your data securely and in compliance with privacy laws.
5. Data Storage and Security
We take reasonable technical and organisational steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information may be stored securely on servers in Australia or overseas under appropriate safeguards.
6. Access and Correction
You have the right to request access to, or correction of, your personal information held by us. To do so, please contact us using the details below.
7. Marketing and Opt-Out
If you receive marketing communications from us, you may opt out at any time by clicking the unsubscribe link or contacting us directly.
8. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page.
9. Contact
If you have any questions about these Terms, please contact us:
info@coreindustrialsolutions.com.au
